95ok Privacy Policy — How We Keep Your Information Secure

This Privacy Policy applies to the 95ok website, mobile application, and all associated services. By using any 95ok service, you agree to this Privacy Policy and consent to your information being used in accordance with it.

We believe transparency is the foundation of trust. This policy clearly sets out what information is collected, why it is collected, and how it is kept secure. Our entire data security framework is built with one goal: keeping your experience at 95ok safe at all times.

This policy has been published in English for users in Bangladesh. In the event of any legal dispute, the original English version shall be considered the final authority.

95ok collects information in several ways. The table below provides full details:

How 95ok uses your information:

• Account creation and management: For registration, login, and account security.
• Identity Verification: To verify age and identity — and to prevent access by minors.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your issues and answer your questions.
• Security Monitoring: To prevent fraud, money laundering, and unauthorized access.
• Service Improvement: Data analysis to improve the user experience.
• Legal obligations: To meet requirements set by government or regulatory authorities.
• Relevant Promotions: To send you relevant offers based on your preferences (where permission has been granted).

95ok's website and app use cookies and similar technologies. These fall into two main categories:

• Essential Cookies: For maintaining login sessions, security verification, and saving language preferences. These cannot be disabled as the platform cannot function properly without them.
• Analytics Cookies: To understand how users interact with the site. This data is anonymized — no personal identity is retained.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain services.

95ok never sells your information. However, in certain circumstances, it may be shared on a limited basis with trusted third parties:

• Payment Processor: Information required to process transactions securely.
• Identity Verification Provider: To complete the KYC process.
• Technology Partners: For platform operations (e.g., cloud hosting).
• Law enforcement agencies: Mandatory disclosure under court order or government directive.

All third-party service providers are contractually bound to comply with 95ok's privacy standards. They may not use your data for their own purposes.

95ok uses multiple layers of security to protect your information:

Every transaction is monitored in real time. If suspicious activity is detected, account protection measures are triggered automatically and you are alerted immediately.

95ok does not store your information indefinitely. Different types of data have separate retention periods:

• Account Information: For as long as the account remains active.
• Transaction Records: Typically 5 years, as required by law.
• Gaming History: Up to 2 years after account closure.
• Support Contact: Up to 1 year after resolution.
• Log Files: Up to 90 days, after which data is deleted automatically.

When an account is closed, most data is deleted. However, certain information must be retained for a specified period to meet legal and regulatory obligations.

As a 95ok user, you have the following rights over your own information:

95ok strictly refrains from providing services to anyone under 18. To enforce this:

• Age is verified at the time of registration.
• Identification documents may be requested if there is any doubt.
• Accounts belonging to minors are closed immediately.
• No information from minors is knowingly collected.

If you become aware that a minor is using a 95ok account, please notify our support team immediately.

95ok may update this Privacy Policy when necessary. If changes are made:

• The last updated date on this page will change accordingly.
• Registered users will be notified of any significant changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any questions or concerns about this Privacy Policy, please contact our support team. Our dedicated data privacy team will respond within 48 hours.